Why Service at Dorschel?

We do our part

We're here to help you take care of your vehicle. And we've got the expert technicians, quality parts and overall service to do just that. Whatever your vehicle needs, we'll help you get it done.


  • Master factory-trained technicians and ASMs
  • Service Excellence Winner 6 consecutive years


  • Convenient hours including EVENINGS and SATURDAYS
  • On-line service scheduling
  • Great shopping nearby, across from Marketplace Mall
  • Car wash with every service

Comfortable lounges

  • FREE WiFi
  • Kids play area
  • Snacks
  • Flatscreen TV


Bob Johnson Automotive Group

3817 W Henrietta Rd
Directions Rochester, NY 14623

  • Sales: (585) 334-9440
  • Service: (585) 475-1700
  • Parts: (585) 321-4001

Welcome to Our Service Department

At Dorschel Automotive Group, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.